How can we help?

Prepare your remote connection or find quick answers.

Choose your tool

Connect step by step

Preparar AnyDesk

Install the app and enable only the macOS permissions needed for the session.

  1. 01 Descargar e instalar
  2. 02 Abrir Privacidad y seguridad
  3. 03 Habilitar permisos y reiniciar
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Preparar TeamViewer

Set up QuickSupport, check the macOS permissions, and share your temporary access.

  1. 01 Descargar QuickSupport
  2. 02 Autorizar accesibilidad y pantalla
  3. 03 Share ID and password
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Post-purchase support

If you already purchased and need help with installation or warranty support, send your order reference.

  1. 01 Enter your order reference
  2. 02 Describe the issue
  3. 03 Attach a screenshot if possible
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Preguntas frecuentes

You are purchasing an independent technical service for installation, initial setup, and validation of the listed software. Its terms, duration, and specific coverage appear on the product page and are confirmed before payment.

Use the catalog recommendation tool and check the product requirements. The system version, processor, RAM, and free storage are the main factors for compatibility.

We connect through AnyDesk or TeamViewer using a temporary code. You can see the screen throughout the session, stop access at any time, and end the connection by closing the tool.

We usually arrange a time within the first 24 hours. Installation time depends on the program, internet speed, and computer performance.

It includes remote installation of the selected product, initial setup, a functionality check, and the support shown on the product page. We explain any additional service before payment.

You can pay in US dollars through PayPal, card, or Binance Pay, or in Peruvian soles through Yape or Plin. You will see the total, currency, and order summary before paying.

If the issue is related to the original installation and falls within the stated coverage, we review the case and arrange remote support. Computer changes or reformatting are subject to different terms.